Play Store не может определить совместимость устройства

Я хочу распространить свое приложение как можно большему количеству пользователей через Google Play Store, но у меня странное поведение в отношении совместимых устройств для моего обновленного приложения (я обновляю приложение, сохраняя тот же идентификатор приложения; старая версия - текущая производственная онлайн-версия - последний раз обновлялась в 2021 году).

Я уже прочитал все связанные вопросы о переполнении стека, а также официальную документацию по Android. Я использую последнюю версию Android Studio, создавая формат App Bundle.

Play Console указывает для обеих версий одинаковое количество совместимых устройств (около 19 тысяч+).

На некоторых устройствах новый несовместим, но старый можно установить.

Вот некоторые устройства, определенные Play Store как несовместимые (все без рута):

• OnePlus Nord с Qualcomm SDM765G, модель AC2003, 5G Octa-core, Android 12, OxygenOS Contributor, ядро ​​4.19.157-perf+
• EMUI HUAWEI Mate 20 Pro, модель LYA-L09, GPU Turbo, EMUI версии 12.0.0, процессор Huawei Kirin 980, разрешение 3120x1440, ПО "Mainline" обновлено 02.01.2023, Android 12
• Redmi Note 10 Pro, MIUI Global 14.0.2.0, Android 13 TKQ1
• Galaxy A50, модель SM-A505FN/DS, OneUI 3.1, Android 11, магазин Google Play обновлен 03.01.2023, ядро ​​4.14.113, Knox 3.7

Я уже пробовал это, но безуспешно:

• попросить пользователей очистить кеш и данные приложения Play Store и приложения Play Services
• попросить пользователей обновить все возможное на своем устройстве
• попросите пользователей искать приложение по имени в Play Store
• попросите пользователей перейти по «внутреннему тестовому URL», предоставленному Play Console, чтобы принять участие во внутреннем тестировании в качестве тестера -> в этом случае веб-страница сообщает, что устройство несовместимо; для других пользователей вместо этого говорится, что они уже присоединились к тестовой программе, но URL-адрес «загрузить его из Google Play Store» ведет на страницу приложения, на которой указано, что устройство несовместимо.
• перестройте и повторно загрузите новую внутреннюю версию приложения, добавив <supports-screens android:xlargeScreens = "true" android:largeScreens = "true" android:normalScreens = "true" android:smallScreens = "true" android:anyDensity = "true" android:resizeable = "true" />

Вот сообщение в Play Store:

Это приложение несовместимо с вашим устройством, так как оно было создано для более старой версии Android.

Мое приложение нацелено на Api 33 (Android 13), а минимальная цель — 19 (Android 4.4). Итак, настолько очевидно, что версия для Android совместима!

Сгенерированный манифест в .apk (старая версия приложения):

<?xml version = "1.0" encoding = "utf-8"?>
<manifest
    xmlns:android = "http://schemas.android.com/apk/res/android"
    platformBuildVersionCode = "29"
    platformBuildVersionName = "10"
    package = "com.app.my"
    android:compileSdkVersion = "29"
    android:compileSdkVersionCodename = "10"
    android:versionCode = "24"
    android:versionName = "2.1">

    <uses-sdk android:minSdkVersion = "19" android:targetSdkVersion = "29" />

    <uses-permission android:name = "android.permission.ACCESS_NETWORK_STATE" />
    <uses-permission android:name = "android.permission.INTERNET" />
    <uses-permission android:name = "android.permission.RECEIVE_BOOT_COMPLETED" />
    <uses-permission android:name = "android.permission.WAKE_LOCK" />
    <uses-permission android:name = "com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE" />

    <application
        android:theme = "@ref/0xtheme"
        android:label = "@ref/0xlabel"
        android:icon = "@ref/0xicon"
        android:roundIcon = "@ref/0xroundIcon"
        android:supportsRtl = "true"
        android:appComponentFactory = "androidx.core.app.CoreComponentFactory">

        <activity
            android:name = "com.app.my.MainActivity"
            android:theme = "@ref/0xtheme"
            android:label = "@ref/0xlabel"
            android:screenOrientation = "1">
            <intent-filter>
                <action android:name = "android.intent.action.MAIN" />
                <category android:name = "android.intent.category.LAUNCHER" />
            </intent-filter>
        </activity>

        <receiver android:name = "com.app.my.NotificationReceiver" />
        <receiver
            android:name = "com.app.my.BootReceiver">
            <intent-filter>
                <action android:name = "android.intent.action.BOOT_COMPLETED" />
            </intent-filter>
        </receiver>

        <meta-data
            android:name = "com.google.android.gms.ads.APPLICATION_ID"
            android:value = "ca-app-pub-12345" />

        <provider
            android:name = "com.google.firebase.provider.FirebaseInitProvider"
            android:authorities = "com.app.my.firebaseinitprovider"
            android:directBootAware = "true"
            android:exported = "false"
            android:initOrder = "100" />
            
        <service
            android:name = "com.google.firebase.components.ComponentDiscoveryService"
            android:directBootAware = "true"
            android:exported = "false">
            <meta-data
                android:name = "com.google.firebase.components:com.google.firebase.crashlytics.CrashlyticsRegistrar"
                android:value = "com.google.firebase.components.ComponentRegistrar" />
            <meta-data
                android:name = "com.google.firebase.components:com.google.firebase.analytics.connector.internal.AnalyticsConnectorRegistrar"
                android:value = "com.google.firebase.components.ComponentRegistrar" />
            <meta-data
                android:name = "com.google.firebase.components:com.google.firebase.installations.FirebaseInstallationsRegistrar"
                android:value = "com.google.firebase.components.ComponentRegistrar" />
            <meta-data
                android:name = "com.google.firebase.components:com.google.firebase.dynamicloading.DynamicLoadingRegistrar"
                android:value = "com.google.firebase.components.ComponentRegistrar" />
        </service>

        <service
            android:name = "com.google.android.datatransport.runtime.backends.TransportBackendDiscovery"
            android:exported = "false">
            <meta-data
                android:name = "backend:com.google.android.datatransport.cct.CctBackendFactory"
                android:value = "cct" />
        </service>

        <receiver
            android:name = "com.google.android.gms.measurement.AppMeasurementReceiver"
            android:enabled = "true"
            android:exported = "false"/>

        <service
            android:name = "com.google.android.gms.measurement.AppMeasurementService"
            android:enabled = "true"
            android:exported = "false" />

        <service
            android:name = "com.google.android.gms.measurement.AppMeasurementJobService"
            android:permission = "android.permission.BIND_JOB_SERVICE"
            android:enabled = "true"
            android:exported = "false" />

        <activity
            android:theme = "@ref/0xtheme"
            android:name = "com.google.android.gms.ads.AdActivity"
            android:exported = "false"
            android:configChanges = "0xfb0" />

        <provider
            android:name = "com.google.android.gms.ads.MobileAdsInitProvider"
            android:exported = "false"
            android:authorities = "com.app.my.mobileadsinitprovider"
            android:initOrder = "100" />

        <meta-data
            android:name = "com.google.android.gms.version"
            android:value = "@ref/0x7f0a0009" />

        <service
            android:name = "com.google.android.datatransport.runtime.scheduling.jobscheduling.JobInfoSchedulerService"
            android:permission = "android.permission.BIND_JOB_SERVICE"
            android:exported = "false"/>
        
        <receiver
            android:name = "com.google.android.datatransport.runtime.scheduling.jobscheduling.AlarmManagerSchedulerBroadcastReceiver"
            android:exported = "false" />

<!-- not in the new version -->
    
    <uses-permission android:name = "com.android.vending.CHECK_LICENSE" />

        <provider
            android:name = "androidx.lifecycle.ProcessLifecycleOwnerInitializer"
            android:exported = "false"
            android:multiprocess = "true"
            android:authorities = "com.app.my.lifecycle-process" />

    </application>
</manifest>

Сгенерированный манифест в формате .aab (новая версия приложения):

<?xml version = "1.0" encoding = "utf-8"?>
<manifest
    xmlns:android = "http://schemas.android.com/apk/res/android"
    platformBuildVersionCode = "33"
    platformBuildVersionName = "13"
    package = "com.app.my"
    android:compileSdkVersion = "33"
    android:compileSdkVersionCodename = "13"
    android:versionCode = "33"
    android:versionName = "3.0.3">

    <uses-sdk android:minSdkVersion = "19" android:targetSdkVersion = "33" />

    <uses-permission android:name = "android.permission.ACCESS_NETWORK_STATE" />
    <uses-permission android:name = "android.permission.INTERNET" />
    <uses-permission android:name = "android.permission.RECEIVE_BOOT_COMPLETED" />
    <uses-permission android:name = "android.permission.WAKE_LOCK" />
    <uses-permission android:name = "com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE" />

    <application
        android:theme = "@style/AppTheme"
        android:label = "@string/app_name"
        android:icon = "@mipmap/ic_launcher"
        android:roundIcon = "@mipmap/ic_launcher_round"
        android:supportsRtl = "true"
        android:appComponentFactory = "androidx.core.app.CoreComponentFactory">
        
        <activity
            android:name = "com.app.my.MainActivity"
            android:theme = "@style/AppTheme.NoActionBar"
            android:label = "@string/app_name"
            android:screenOrientation = "portrait"
            android:exported = "true">
            <intent-filter>
                <action android:name = "android.intent.action.MAIN" />
                <category android:name = "android.intent.category.LAUNCHER" />
            </intent-filter>
        </activity>

        <receiver android:name = "com.app.my.NotificationReceiver" />
        <receiver
            android:name = "com.app.my.BootReceiver"
            android:exported = "false" >
            <intent-filter>
                <action android:name = "android.intent.action.BOOT_COMPLETED" />
            </intent-filter>
        </receiver>

        <meta-data
            android:name = "com.google.android.gms.ads.APPLICATION_ID"
            android:value = "ca-app-pub-12345" />

        <provider
            android:name = "com.google.firebase.provider.FirebaseInitProvider"
            android:authorities = "com.app.my.firebaseinitprovider"
            android:directBootAware = "true"
            android:exported = "false"
            android:initOrder = "100" />
        
        <service
            android:name = "com.google.firebase.components.ComponentDiscoveryService"
            android:directBootAware = "true"
            android:exported = "false" >
            <meta-data
                android:name = "com.google.firebase.components:com.google.firebase.crashlytics.CrashlyticsRegistrar"
                android:value = "com.google.firebase.components.ComponentRegistrar" />
            <meta-data
                android:name = "com.google.firebase.components:com.google.firebase.analytics.connector.internal.AnalyticsConnectorRegistrar"
                android:value = "com.google.firebase.components.ComponentRegistrar" />
            <meta-data
                android:name = "com.google.firebase.components:com.google.firebase.installations.FirebaseInstallationsRegistrar"
                android:value = "com.google.firebase.components.ComponentRegistrar" />
        </service>
        
        <service
            android:name = "com.google.android.datatransport.runtime.backends.TransportBackendDiscovery"
            android:exported = "false" >
            <meta-data
                android:name = "backend:com.google.android.datatransport.cct.CctBackendFactory"
                android:value = "cct" />
        </service>
        
        <receiver
            android:name = "com.google.android.gms.measurement.AppMeasurementReceiver"
            android:enabled = "true"
            android:exported = "false" >
        </receiver>
        
        <service
            android:name = "com.google.android.gms.measurement.AppMeasurementService"
            android:enabled = "true"
            android:exported = "false" />
            
        <service
            android:name = "com.google.android.gms.measurement.AppMeasurementJobService"
            android:permission = "android.permission.BIND_JOB_SERVICE"
            android:enabled = "true"
            android:exported = "false" />
        
        <activity
            android:theme = "@android:style/Theme.Translucent"
            android:name = "com.google.android.gms.ads.AdActivity"
            android:exported = "false"
            android:configChanges = "keyboard|keyboardHidden|orientation|screenLayout|uiMode|screenSize|smallestScreenSize" />
        
        <provider
            android:name = "com.google.android.gms.ads.MobileAdsInitProvider"
            android:exported = "false"
            android:authorities = "com.app.my.mobileadsinitprovider"
            android:initOrder = "100" />
        
        <meta-data
            android:name = "com.google.android.gms.version"
            android:value = "@integer/google_play_services_version" />
        
        <service
            android:name = "com.google.android.datatransport.runtime.scheduling.jobscheduling.JobInfoSchedulerService"
            android:permission = "android.permission.BIND_JOB_SERVICE"
            android:exported = "false" >
        </service>
        
        <receiver
            android:name = "com.google.android.datatransport.runtime.scheduling.jobscheduling.AlarmManagerSchedulerBroadcastReceiver"
            android:exported = "false" />

<!-- the below aren't in the old versoin -->

    <uses-permission android:name = "android.permission.POST_NOTIFICATIONS" />
    <uses-permission android:name = "android.permission.SCHEDULE_EXACT_ALARM" />
    <uses-permission android:name = "android.permission.FOREGROUND_SERVICE" />
    <uses-permission android:name = "com.app.my.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION" />
    <uses-permission android:name = "com.google.android.gms.permission.AD_ID" />
    <permission android:name = "com.app.my.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION" android:protectionLevel = "signature" />
    
    <queries>
        <intent>
            <action android:name = "android.intent.action.VIEW" />

            <category android:name = "android.intent.category.BROWSABLE" />

            <data android:scheme = "https" />
        </intent>
        <intent>
            <action android:name = "android.support.customtabs.action.CustomTabsService" />
        </intent>
    </queries>
    
        <activity
            android:name = "com.app.my.SettingsActivity"
            android:configChanges = "orientation|screenSize"
            android:parentActivityName = "com.app.my.MainActivity" />

        <provider
            android:name = "androidx.core.content.FileProvider"
            android:authorities = "com.app.my.provider"
            android:exported = "false"
            android:grantUriPermissions = "true"
            android:readPermission = "com.ANOTHERapp.my.fileprovider.READ" >
            <meta-data
                android:name = "android.support.FILE_PROVIDER_PATHS"
                android:resource = "@xml/provider_paths" />
        </provider>

        <service
            android:name = "com.google.android.gms.ads.AdService"
            android:enabled = "true"
            android:exported = "false" />

        <activity
            android:name = "com.google.android.gms.ads.OutOfContextTestingActivity"
            android:configChanges = "keyboard|keyboardHidden|orientation|screenLayout|uiMode|screenSize|smallestScreenSize"
            android:exported = "false" />

        <activity
            android:name = "com.google.android.gms.common.api.GoogleApiActivity"
            android:exported = "false"
            android:theme = "@android:style/Theme.Translucent.NoTitleBar" />

        <provider
            android:name = "androidx.startup.InitializationProvider"
            android:authorities = "com.app.my.androidx-startup"
            android:exported = "false" >
            <meta-data
                android:name = "androidx.emoji2.text.EmojiCompatInitializer"
                android:value = "androidx.startup" />
            <meta-data
                android:name = "androidx.work.WorkManagerInitializer"
                android:value = "androidx.startup" />
            <meta-data
                android:name = "androidx.lifecycle.ProcessLifecycleInitializer"
                android:value = "androidx.startup" />
        </provider>

        <uses-library
            android:name = "androidx.window.extensions"
            android:required = "false" />
        <uses-library
            android:name = "androidx.window.sidecar"
            android:required = "false" />

        <service
            android:name = "androidx.work.impl.background.systemalarm.SystemAlarmService"
            android:directBootAware = "false"
            android:enabled = "@bool/enable_system_alarm_service_default"
            android:exported = "false" />
        <service
            android:name = "androidx.work.impl.background.systemjob.SystemJobService"
            android:directBootAware = "false"
            android:enabled = "@bool/enable_system_job_service_default"
            android:exported = "true"
            android:permission = "android.permission.BIND_JOB_SERVICE" />
        <service
            android:name = "androidx.work.impl.foreground.SystemForegroundService"
            android:directBootAware = "false"
            android:enabled = "@bool/enable_system_foreground_service_default"
            android:exported = "false" />

        <receiver
            android:name = "androidx.work.impl.utils.ForceStopRunnable$BroadcastReceiver"
            android:directBootAware = "false"
            android:enabled = "true"
            android:exported = "false" />
        <receiver
            android:name = "androidx.work.impl.background.systemalarm.ConstraintProxy$BatteryChargingProxy"
            android:directBootAware = "false"
            android:enabled = "false"
            android:exported = "false" >
            <intent-filter>
                <action android:name = "android.intent.action.ACTION_POWER_CONNECTED" />
                <action android:name = "android.intent.action.ACTION_POWER_DISCONNECTED" />
            </intent-filter>
        </receiver>
        <receiver
            android:name = "androidx.work.impl.background.systemalarm.ConstraintProxy$BatteryNotLowProxy"
            android:directBootAware = "false"
            android:enabled = "false"
            android:exported = "false" >
            <intent-filter>
                <action android:name = "android.intent.action.BATTERY_OKAY" />
                <action android:name = "android.intent.action.BATTERY_LOW" />
            </intent-filter>
        </receiver>
        <receiver
            android:name = "androidx.work.impl.background.systemalarm.ConstraintProxy$StorageNotLowProxy"
            android:directBootAware = "false"
            android:enabled = "false"
            android:exported = "false" >
            <intent-filter>
                <action android:name = "android.intent.action.DEVICE_STORAGE_LOW" />
                <action android:name = "android.intent.action.DEVICE_STORAGE_OK" />
            </intent-filter>
        </receiver>
        <receiver
            android:name = "androidx.work.impl.background.systemalarm.ConstraintProxy$NetworkStateProxy"
            android:directBootAware = "false"
            android:enabled = "false"
            android:exported = "false" >
            <intent-filter>
                <action android:name = "android.net.conn.CONNECTIVITY_CHANGE" />
            </intent-filter>
        </receiver>
        <receiver
            android:name = "androidx.work.impl.background.systemalarm.RescheduleReceiver"
            android:directBootAware = "false"
            android:enabled = "false"
            android:exported = "false" >
            <intent-filter>
                <action android:name = "android.intent.action.BOOT_COMPLETED" />
                <action android:name = "android.intent.action.TIME_SET" />
                <action android:name = "android.intent.action.TIMEZONE_CHANGED" />
            </intent-filter>
        </receiver>
        <receiver
            android:name = "androidx.work.impl.background.systemalarm.ConstraintProxyUpdateReceiver"
            android:directBootAware = "false"
            android:enabled = "@bool/enable_system_alarm_service_default"
            android:exported = "false" >
            <intent-filter>
                <action android:name = "androidx.work.impl.background.systemalarm.UpdateProxies" />
            </intent-filter>
        </receiver>
        <receiver
            android:name = "androidx.work.impl.diagnostics.DiagnosticsReceiver"
            android:directBootAware = "false"
            android:enabled = "true"
            android:exported = "true"
            android:permission = "android.permission.DUMP" >
            <intent-filter>
                <action android:name = "androidx.work.diagnostics.REQUEST_DIAGNOSTICS" />
            </intent-filter>
        </receiver>

        <service
            android:name = "androidx.room.MultiInstanceInvalidationService"
            android:directBootAware = "true"
            android:exported = "false" />
        
    </application>

</manifest>

build.gradle старой версии приложения:

apply plugin: 'com.android.application'
apply plugin: 'com.google.gms.google-services'
apply plugin: 'com.google.firebase.crashlytics'

android {
    compileSdkVersion 29

    defaultConfig {
        applicationId "com.app.my"
        minSdkVersion 19
        targetSdkVersion 29
        versionCode 24
        versionName "2.1"
        
        testInstrumentationRunner "androidx.test.runner.AndroidJUnitRunner"
    }
    buildTypes {
        debug {
            minifyEnabled true
            proguardFiles getDefaultProguardFile('proguard-android-optimize.txt'), 'proguard-rules.pro'
            debuggable true
        }
        release {
            minifyEnabled true
            proguardFiles getDefaultProguardFile('proguard-android-optimize.txt'), 'proguard-rules.pro'
            debuggable false
        }
    }
    compileOptions {
        sourceCompatibility JavaVersion.VERSION_1_8
        targetCompatibility JavaVersion.VERSION_1_8
    }
}

dependencies {
    implementation fileTree(dir: "libs", include: ["*.jar"])
    implementation 'androidx.appcompat:appcompat:1.1.0'
    implementation 'androidx.legacy:legacy-support-v4:1.0.0'
    implementation 'com.google.android.material:material:1.0.0'
    implementation 'androidx.constraintlayout:constraintlayout:1.1.3'
    implementation 'androidx.navigation:navigation-fragment:2.1.0'
    implementation 'androidx.navigation:navigation-ui:2.1.0'
    implementation 'androidx.lifecycle:lifecycle-extensions:2.1.0'
    implementation 'org.jetbrains:annotations-java5:15.0'
    implementation 'com.google.android.gms:play-services-ads:19.2.0'
    implementation project(path: ':lvl_library') // it was used for the Google licensing verification
    testImplementation 'junit:junit:4.12'
    androidTestImplementation 'androidx.test.ext:junit:1.1.1'
    androidTestImplementation 'androidx.test.espresso:espresso-core:3.2.0'
    // Import the Firebase BoM
    implementation platform('com.google.firebase:firebase-bom:27.1.0')
    // Add the dependency for the Firebase SDK for Google Analytics
    // When using the BoM, don't specify versions in Firebase dependencies
    implementation 'com.google.firebase:firebase-crashlytics'
    implementation 'com.google.firebase:firebase-analytics'
}

build.gradle новой версии приложения:

apply plugin: 'com.android.application'
apply plugin: 'com.google.gms.google-services'
apply plugin: 'com.google.firebase.crashlytics'

android {
    compileSdkVersion 33

    defaultConfig {
        applicationId "com.app.my"
        minSdkVersion 19
        targetSdkVersion 33
        versionCode 34
        versionName "3.0.4"
        
        testInstrumentationRunner "androidx.test.runner.AndroidJUnitRunner"
    }
    buildTypes {
        debug {
            minifyEnabled true
            proguardFiles getDefaultProguardFile('proguard-android-optimize.txt'), 'proguard-rules.pro'
            debuggable true
        }
        release {
            minifyEnabled true
            proguardFiles getDefaultProguardFile('proguard-android-optimize.txt'), 'proguard-rules.pro'
            debuggable false
        }
    }
    compileOptions {
        sourceCompatibility JavaVersion.VERSION_11
        targetCompatibility JavaVersion.VERSION_11
    }
    namespace 'com.app.my'
}

dependencies {
    implementation 'androidx.appcompat:appcompat:1.6.1'
    implementation 'androidx.legacy:legacy-support-v4:1.0.0'
    implementation 'com.google.android.material:material:1.8.0'
    implementation 'androidx.constraintlayout:constraintlayout:2.1.4'
    implementation 'androidx.navigation:navigation-fragment:2.5.3'
    implementation 'androidx.navigation:navigation-ui:2.5.3'
    implementation 'androidx.lifecycle:lifecycle-extensions:2.2.0'
    implementation 'com.google.android.gms:play-services-ads:21.5.0'
    implementation 'androidx.preference:preference:1.2.0'
    testImplementation 'junit:junit:4.13.2'
    androidTestImplementation 'androidx.test.ext:junit:1.1.5'
    androidTestImplementation 'androidx.test.espresso:espresso-core:3.5.1'
    implementation 'com.google.android.play:integrity:1.1.0'
    // Import the Firebase BoM
    implementation platform('com.google.firebase:firebase-bom:31.2.3')
    // Add the dependency for the Firebase SDK for Google Analytics
    // When using the BoM, don't specify versions in Firebase dependencies
    implementation 'com.google.firebase:firebase-crashlytics:18.3.5'
    implementation 'com.google.firebase:firebase-analytics:21.2.0'
}

Почему эти устройства не определяются как совместимые? И как я могу сделать свое приложение максимально совместимым?

Спасибо!